I do not typically write negative reviews. But this one bears mention. I checked in and was escorted upstairs by a very nice man named Grumpy. When we arrived at my room,he opened the door and I learned it had no window. I have never heard of such thing. I was not happy. The room was also freezing cold requiring me to turn the system off completely for the night so that I wouldn’t freeze. There was no window to open, so that meant no ventilation. I unpacked showered and on my way out to dinner. I stopped at the desk and told him I was very unhappy. The room had no window and I had no idea that that was the case in advance. He assured me that it appears on their website, and in Expedia website. Since I did not rent the room using either of those two platforms, it was not in the description of my room, or I never would have taken it. He apologized, but they were full due to Floridians coming to Savannah to escape the hurricane. I came back late intentionally so that I could just go directly to sleep. I woke up early, thinking I would go down to breakfast I walked Down the hall in search of the stairway. It was only about 7:30 in the morning and an overcast day No lights in the hall. I walked to the end of the hall and back, unable to find the stairway. So I walked back slowly and found the door to the stairs locked with a sign reading that the first floor does not open until 10 AM. Early checkouts should just leave their key in the room so I exited out a side door. No food.