President Borrero 12-08, and Gaspar Sangurima, Cuenca, Azuay, 10150
What's nearby
Plaza Rotary Market - 4 min walk - 0.4 km
Calderon Park - 6 min walk - 0.5 km
New Cathedral of Cuenca - 8 min walk - 0.7 km
Río Tomebamba & Calle Larga - 12 min walk - 1.0 km
Alejandro Serrano Aguilar Stadium - 20 min walk - 1.7 km
Getting around
Cuenca (CUE-Mariscal Lamar) - 4 min drive
14n - Antonio Borrero Station - 3 min walk
Luis Cordero (Hermano Miguel) Station - 4 min walk
Gaspar Sangurima Tram Station - 3 min walk
Terminal Terrestre Station - 15 min walk
Unidad Nacional Tram Station - 26 min walk
Airport shuttle (surcharge)
Area shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Restaurants
Negroni - 7 min walk
El Confesionario - 7 min walk
Hot Dog del Tropical - 6 min walk
Balcon Quiteño - 1 min walk
cositas - 8 min walk
About this property
Hotel Boutique Los Balcones
Hotel Boutique Los Balcones is just 1.3 mi (2.2 km) from the airport and offers a shuttle during limited hours. Guests can indulge in massages or mani/pedis, and Latin American cuisine is served at SOLE MIO, which is open for lunch and dinner. Other highlights at this Colonial hotel include a rooftop terrace, a bar/lounge, and a terrace. Public transportation is just a short walk: Gaspar Sangurima Tram Station is 3 minutes and Terminal Terrestre Station is 15 minutes.
Languages
English, Spanish
At a glance
Hotel size
15 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (8 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Pets
Pets not allowed
Parking
Secured onsite self parking (USD 12.50 per day; includes in/out privileges)
Height restrictions apply for onsite parking
Transfers
Airport shuttle from 6:30 AM to 9 PM*
Ferry terminal shuttle*
Offsite
Area shuttle*
Other information
Designated smoking areas
Property amenities
Food and drink
Free full breakfast each morning 7:00 AM–10:30 AM
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Free daily reception
Room service (late night)
Traveling with children
Children stay free (see details)
Childcare in room (surcharge)
Children's menu
What to do
Bicycle rentals nearby
Ecotours nearby
Hiking/biking trails nearby
Hot springs nearby
Working away
24-hour business center
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Bicycle rentals
Facilities
1 building/tower
Built in 1860
Safe-deposit box at front desk
Rooftop terrace
Garden
Library
Television in common areas
Colonial architecture
Accessibility
Raised toilet seat
Bathroom emergency pull cord
Room amenities
Be entertained
IPod docking station
32-inch LCD TV
Premium satellite channels
Pay movies
Home comfort
Heating
Minibar
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Pillow menu
Down comforter
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Memory foam mattress
What to enjoy
In-room massage
Yard
Individually furnished and decorated
Freshen up
Private bathroom
Rainfall showerhead
Shower only
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
Free international calls
Food and drink
Refrigerator
Cookware, dishes, and utensils
Dishwasher
More
Daily housekeeping
In-room safe
Access via exterior corridors
Special features
Spa
Services include massages and manicures and pedicures. There are 2 hot springs open between 6:00 AM and 9:00 PM.
Dining
SOLE MIO - This fine-dining restaurant specializes in Latin American cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
Optional extras
Airport shuttle service is offered for an extra charge of USD 10 per room (roundtrip)
Ferry terminal shuttle service is offered for an extra charge
Area shuttle service is offered for an extra charge
Children & extra beds
In-room babysitting is available for an extra charge
Rollaway beds are available for USD 5.0 per stay
Parking
Secured self parking costs USD 12.50 per day with in/out privileges
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Hot springs access available from 6:00 AM to 9:00 PM
Policies
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Boutique Los Balcones
Boutique Los Balcones Cuenca
Hotel Boutique Los Balcones
Hotel Boutique Los Balcones Cuenca
Boutique Los Balcones Cuenca
Hotel Boutique Los Balcones Hotel
Hotel Boutique Los Balcones Cuenca
Hotel Boutique Los Balcones Hotel Cuenca
Frequently asked questions
Does Hotel Boutique Los Balcones offer free cancellation for a full refund?
Yes, Hotel Boutique Los Balcones does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Boutique Los Balcones?
Sorry, pets aren't allowed.
Is parking offered on site at Hotel Boutique Los Balcones?
Yes. Self parking costs USD 12.50 per day.
Is airport shuttle service offered by Hotel Boutique Los Balcones?
Yes, an airport shuttle is available from 6:30 AM to 9 PM. The charge is USD 10 per room roundtrip.
What are the check-in and check-out times at Hotel Boutique Los Balcones?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Hotel Boutique Los Balcones and nearby?
Have fun with nearby activities like cycling and hiking. Additional recreation nearby includes hot springs and ecotours. Hotel Boutique Los Balcones also has a garden.
Are there restaurants at or near Hotel Boutique Los Balcones?
Yes, SOLE MIO offers alfresco dining and Latin American cuisine.
Does Hotel Boutique Los Balcones have any outdoor private spaces?
Yes, every room features a yard.
What's the area around Hotel Boutique Los Balcones like?
Hotel Boutique Los Balcones is in Downtown Cuenca, a short 4-minute drive from Cuenca (CUE-Mariscal Lamar) and 4 minutes' walk from Plaza Rotary Market.
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.6/10
Staff & service
8.6/10
Amenities
9.2/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Sep 22, 2024
close to El Centro, great old school facility that has become my families go to hotel for stays in Cuenca.
Frederick
Frederick, 1-night family trip
Verified Expedia guest review
2/10 Poor
Sep 14, 2024
uriel
uriel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 5, 2024
The staff was amazing.
Barbara
Barbara, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 4, 2024
Excelente ubicación , edificio colonial en muy buen estado , buenos precios , parqueo , muy buen desayuno
gloria
gloria, 2-night family trip
Verified Expedia guest review
8/10 Very Good
Jul 18, 2024
Keep up the good work!
Luis
Luis, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 29, 2024
Very friendly manager and staff.
john
john, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Apr 26, 2024
Great el centro hotel will stay again
Frederick
Frederick, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Apr 20, 2024
Roberto
Roberto, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 6, 2024
Jazmine
Jazmine, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Dec 10, 2023
Mateo
Mateo, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Jul 20, 2023
Vincent
Vincent, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 25, 2023
Belal
Belal, 11-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 3, 2023
Loved everything about this place.
Elissa
Elissa, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 1, 2023
Elissa
Elissa, 2-night trip
Verified Expedia guest review
6/10 Good
Apr 13, 2023
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 11, 2023
Wonderful Hotel and Staff
Fantastic hotel! Service and location are excellent! We had a room with a balcony with a distance view of the cathedral! Cuenca is a magical place and the hotel made it even better!
Lynn
Lynn, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 18, 2023
This is a wonder old colonial building with quirky charm. Our little balcony overlooked the beautifully lit church domes at night. Great location for walking all around old town. Transport easy to get if needed. Staff was incredibly welcoming, helpful & so friendly. Felt so comfortable staying here during our visit to Cuenca! Comfortable bed, well appointed bathroom & plenty of space to unpack your bags. Thumbs up!!
Lisa
Lisa, 5-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 7, 2023
Very nice
Rebecca
Rebecca, 1-night family trip
Verified Expedia guest review
6/10 Good
Mar 4, 2023
This hotel is located in the heart of historic Cuenca. It is inside a renovated old mansion and very pleasing inside. I had a small apartment on the second floor with lots of space.
The staff is very friendly, and will help you with information and any taxi requests.
Unfortunately, there were hot water issues. The system was simply unable to keep up a constant supply of water at a reasonable temperature while taking a shower. Water would come out cold, then turn scalding hot for a few minutes, which would prompt one to open up the cold water faucet. After this every single time the hot water would disappear..no amount of fiddling with the system by the staff would fix it. Not being able to take a proper shower on vacation is very disappointing. In spite of the great location I honestly cannot recommend this property unless you enjoy ice cold showers.
I suspect that this issue may be present in other hotels in the area located inside historic buildings. Sometimes one regrets the desire to stay somewhere authentic and away from soulless Hampton Inns.
Ilya
Verified Expedia guest review
10/10 Exceptional
Feb 25, 2023
Peter
Peter, 2-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Feb 10, 2023
It is clean, spacious with friendly staff, close to downtown. The parking fee is $10 a day which is very high In Ecuador. The kitchen doesn’t not provide dishes etc, not the best hotel but ok.
Wei
Wei, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 19, 2023
It was a great hotel and excellent location.
Eliana
Verified Expedia guest review
10/10 Exceptional
Jan 10, 2023
Suzanne
Suzanne, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 25, 2022
Great stay!
Great place. Super nice staff. Nice shower. Comfy bed. Hot and cold drinking water available on every floor. Good all around. Nice location.