Benjamin, the property owner, was absolutely amazing! Full of really helpful advice on all things Franz Josef and surrounding area. He will go out of his way to ensure that you have a wonderful trip, advise you on good days out/hikes and other excursions. He's always around, and so approachable, if you have any questions you won't feel afraid to ask them. He also makes an amazing soup every night, which is great and really unique amongst the hostels we have stayed in on our journeys. The other staff working there were also really friendly. Excellent location, parking was good, room was comfortable, and other guests were all very welcoming too. It has the feel of a really nice little community. Great hostel to stay in.