4/10
I understand that CLHG has become a non-smoking group. BUT, There are two things I cannot understand:
1. I cannot even go outside to the pool area, which is open air (but closed for renovations right now) and sit there and have a cigarette and relax after a long day. I need to go to the parking lot to have a cigarette there. Are smokers treated as second class citizens now? Should establishments like this not cater for EVERYONE?
2. Ok, so now the weirdest of all. If you get a sea facing room on the ground level, you open your sliding door onto your "balcony". there is a table there, with a "wait for it" ASHTRAY on the table. But I am told you are not allowed to smoke there either.........???????? Why then have an ashtray on the table right outside your sliding door?
Does beg the questions, Does CLHG, particularly Town Lodge PE actually cater for all their customers and do they actually know what they are doing when it comes to "rules"? And lastly, even though I am a smoker, my money is the same colour and value as a non-smoker/
I probably will set a rule at our company that NONE of my people (and we travel a lot) use any of the CLHG group of hotels anymore.
Come on CLHG - do you not know that there are dozens competitors in the hospitality industry that we can stay at in every town/city in SA.
Oh and by the way, I do not eat breakfast there. The cost of their breakfasts is extortionate.
Stuart
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