Beautiful concept , amazing views , great location .
Ill designed , completely unmaintained and despite the cleaning lady's efforts , filthy and stains everywhere .
For an apartment it was a catastrophe , nothing worked and everything was broken , even a toilet seat and one of the windows . It reeked of cigarettes and mildew .
For a hotel room it was spacious with abundant balconies , 3 of them , 2 ocean view and one forested mountain view .
After finding everything broken that I tried to use I approached the management who lied to me about other rooms not being available . Only after I confronted her with rooms not only being obviously vacant but also still being listed online as available was I given a room in the same grade in a better state , losing valuable holiday time and being put in completely unnecessary stress .
Despite the 2nd room being in dramatically better shape it still faced critical issues of the wifi modem needing to be replaced , the oven controls broken , the dishwasher filter being so clogged as to render it useless , the shower drained being so clogged that the hot tub was the sole bathing option , and cooking pots and pans in barely usable condition . Despite all the linens being immaculately clean , all the furniture was disturbingly stained and scuz build up abounded in many places , particularly around drains , vents and floor crannies .
I will say without reservation that this is a one star hotel at this time .