I had a nice welcome from the desk at 8.00 pm whom then promptly closed whilst handing me my key to the room. The location is lovely overlooking the lake and the room is large and spacious with a big patio. If in good condition this would have been a lovely stay. The cleaner tried to make it nice, and the room had been vacuumed and dusted and sheets were clean....BUT.... the room smelled so bad I had to buy deodorisers to spray all over to make it remotely bearable, one bed smelt of urine, the TV wouldn't work, there was no internet password, the beds were made of plywood with some fabric over them I am sure, you could not sleep comfortably at all, the sink in the bathroom was broken, and then the shower didn't even deliver any water. I called the desk/operator but no answer. I then complained to the desk as soon as they opened at 8.00 am , and I am still waiting for the manager to call me. Disgusting, this is the 2nd worse hotel I have stayed in during my lifetime. And I paid a competitive price for the room.