APA Hotel Keisei Ueno-Ekimae

The place is good and clean. very convenient to go anywhere around tokyo.

ที่นอนนิ่มเกินไป และยวบ นอนแล้วปวดหลัง รวมถึงหมอนที่บางเกินไป นอนไม่สบาย ฮีตเตอร์ควบคุมจากส่วนกลาง ไม่สามารถปรับให้เหมาะสมกับความต้องการได้ แต่เรื่องทำเล ที่นี่ดีเยี่ยมมาก

Good location with decent room size. I have stayed there for 5 nights. However, the cleaner left out a few stuffs such as provide bottled water on first day, clean the drinking glass and providing the bathrobe on last night.

The stay was good but the treatment of customers for checking in is deplorable. I have traveled the whole night and arrived at the Hotel about 10.00 am but was not allowed to check in as it is only allowed at 3 pm. I was told that even the rooms are vacant and available, you still have to wait until 3 pm.I only need to clean up and the usual toilet facilities. Anyway, I went out for lunch and walkabout but on returning at 1.30 pm, I am still not allowed into the room. It was only at 2 pm that I was allowed in. Of course, I explained that on 20th December, I will check out at 6.30 am and skipped the breakfast, although paid. The whole reception is like a store room with bags everywhere and not even a chair to sit if you have to wait for a few hours. I think the treatment of customers is shameful for a good Hotel. There must be some respect for customers. I will made it known that for long distance traveller, do not use APA Hotels.unless you have a better policy.

Terribly hot and uncomfortable stay because the bed linen (quilt cover and bedsheet) were extremely hot. There was no way to cool the room because cold air conditioning had been turned off hotel wide at the time of my stay in late autumn. Opening the window resulted in my partner freezing while I continued to sweat on my side of the same bed. The room was very small (as known and to be expected in Tokyo), but exactly half would freeze if the window was open while the other half would boil under any conditions! The front desk was made aware and their only suggestion was to keep the window open.