Hyatt House New York/Chelsea

We were surprised at the very convenient location! We happened to have an amazing view of the city from our room. The front desk and bellman staff were wonderful - very helpful and friendly. Our only "complaint" is that the bed was not too comfortable. But everything else was fantastic. We'll definitely return to this hotel when we come back to NYC.

The front desk staff was great!!! They always greeted you (coming or going) with a smile. The hotel served a fantastic breakfast, and there was never an issue with the wi-fi.

Very friendly and helpful staff. Spacious comfortable room, we paid a bit more for a view and it was worth it. Only two negatives: you can wait a very long time for an elevator, and breakfast was a bit industrial. I can understand why there are both positive and negative comments about the breakfast on yelp. On the plus side, there’s plenty of food to get filled up on. But if you like real eggs, fresh fruit instead of canned, or real Orange juice instead of a 50-50 mix of tang and orange juice, you will be disappointed.

Staff very helpful very friendly and welcoming room great Great stay 👍👍

Our trip was for a one week get a way. The accommodations at the Hyatt were excellent. The staff were super and very helpful in helping us navigate the city. The breakfasts were good and choices were plentiful. The bar at night was relaxing and friendly. All of the bartenders were very good at their trade. I have no problem recommending this hotel to anyone traveling to the area. Job well done!