Four Points by Sheraton Atlanta Airport West

Hotel is very new. Everything is excellent except location is a bit far from airport. Difficult to find restaurants near-by. Free hotel shuttle bus to airport is only to domestic terminal, so not convenient for international travellers. Also, there were some confusion with free hotel shuttle bus pick up point from airport.

Wasn’t overall happy at all it starts from the front desk where i wasn’t greeted i stood at the desk while 2 employees have a whole conversation from there i didn’t get the room i asked for on the level i requested 2 weeks in advance. The hallway where my room was had an oder in it every time i walk in it ( it was an African native ) room service lady working whom also wasn’t smelling well (maybe the Oder was from her) maybe not then we get to the room which was the only good about this stay nice comfortable bed and hugs tv on wall but out of a 3 night stay coffee was made the first day and it was never replenish floors was never vacuumed shower was never cleaned.

Hello I booked a king room with the sofa bed and when I got there they said it was unavailable so I ended up having to sleep with my daughters in the with us which was very uncomfortable being that they are pre teens also the second night called room service and they brought up a roll away with no sheets also it was a twin still do accommodate us! The staff stated that they have told you that they don’t know why y’all advertise this on this site when they only have one room that has a king bed with a couch also I asked to be changed to a room with two queen beds and they said it wasn’t an option!! Over all it’s a nice hotel jus did accommodate me and my family left me feeling very skeptical about booking again being that you don’t get what you pay for!!!

Worse sleep I ever got in a hotel. The doors slam and people were in and out of rooms constantly all night. There is zero spund proofing in this hotel.