The hotel is a small boutique hotel in the heart of old Chania town. That means, there are no cars where this hotel is, it is a short walk (5 mins) from where the taxi would drop you off. On arrival, we were greeting by Angelina from the front desk, she walked to the taxi stop to meet us to ensure that we could find our way. Already the service was beyond anything we expected.
The hotel is an old building that maintained its charm with modern renovations. I will say this - it looks EXACTLY like the photos posted on the hotel's website. There is no photoshop here. I didn't add much photos of the room because they look exactly like the ones that the hotel have on their website. It was beautiful and very spacious, clean and comfortable. Located right near the harbor, and overlooking the water.
We had the penthouse, it was amazing, we loved the outside terrace with full dining table and chairs with a patio umbrella. There was a full kitchen with dishes and utensils, stove etc....no microwave.
The upstairs bedroom had a very large hot tub, and a rainshower head. It was extremely quiet and comfortable. The views from the room were absolutely beautiful.
The service was really amazing. Each morning, we had breakfast brought to our room. Even on one occasion they brought it at a time just to be able to accommodate our schedule.
Angelina and George helped us tremendously with any transportation needs, recommendations on restaurants and anything else we needed.