It was a group of 10. We each had an issue with our rooms from the a.c not working, no hot water, my room got flooded n they just put towels in front of sliders the light in the bathroom was leaking. Staff was not responsive, no ATM, bar tender in club completely ignored us, the ceilings were leaking over us as we ate. We let staff know and where told to move but the icing that took the cake was having to wait till 7 for my room only to find dirty towels still on the floor in the bathroom and the bed linen were never changed. And the drinks are the worst. The list goes on and on never ever again