While the service was wonderful the hotel is only partly renovated, which are the pictures you see on hotels.com. We needed 2 beds so we had to opt for the non renovated rooms. They are old, dirty, and falling apart. Literally. I had to clean something red off the back of the bathroom door because I couldn’t stand to look at it anymore. The phone didn’t work, the desk lamp didn’t work, there is no mini fridge, the tub is slippery af, the TV had a crack in it, and for a nonsmoking hotel our floor smelled like cigarettes the entire time. (9th floor). Now we didn’t spend much time in the hotel so it was tolerable but they really need to be honest about the conditions of the entire hotel, not just the king size bed renovated rooms. To their credit, at check in they let us look at the rooms first but we needed 2 beds in the room to accommodate our party so we couldn’t move to the king rooms.