6/10 Gott
11. janúar 2024
Nice and trendy but description not correct
The lobby and the hotel it self was really cool and trendy. It was pretty clean, only when we took the tv away from the wall ( you can move it around) when I saw it hasn’t been cleaned there for a while,
The reason I give it less stars is because in here they always say the beds are one large bed, and I specially look for that when I order a room, but when we came we got a room with two single beds put together, I went to the lobby, we had a lot of luggage and were tired after a long drive, and the guy in the lobby was not that welcoming but okay with changing the room… BUT he sent me to 4 different rooms and all had the same… 2 single beds, in the end he got us an “upgrade” (only thing was the room was a tiny bit bigger and on the top floor) and was kinda like “well I should be charging you though”… but AGAIN two single beds. We couldn’t be bothered doing a room change for the fifth time so we just stayed there.
The day after we asked if we could get one hour later checkout to take a shower and pack our bags, and he was kinda rude to my boyfriend and gonna charge us for that 20€… I explained that I was unhappy with the check in and all that, at the same time the manager was passing by and was very helpful and he let us have that extra hour so we were happy with the staff at that point
Katla
Katla, 1 nætur/nátta ferð
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