I have been staying at this hotel for years since it opened as it is near my corporate office for work. I've never had any issues, until now. They are in between management and low on staff. Staff that is there are amazing, but the rooms are in noticeable bad shape and my room was not cleaned - hairs in shower, used coffee in coffee machine, oil all over the door, scum all over the bathroom, my room had no full length mirror and spot, stains and tears in curtains and on walls. I stayed there again after the weekend and had the same issues, crumbs on the floor etc in the next room. Very unfortunate... I checked out early and don't think I'll be returning.