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Vacancéole - Les Villas du Lac

Family-friendly holiday park with pool bar, near Lac Marin

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January 2025

Photo gallery for Vacancéole - Les Villas du Lac

32-inch TV with digital channels
Maison 3 chambres 8 personnes | Terrace/patio
Fridge, microwave, stovetop, dishwasher
Interior
32-inch TV with digital channels

Reviews

6.8 out of 10

Good

Popular amenities

  • Bar
  • Pet friendly
  • Pool
  • Laundry facilities
  • Free parking
  • Non-smoking
Main amenities
  • 33 smoke-free accommodations
  • Daily housekeeping
  • Near the beach
  • 3 outdoor tennis courts
  • Seasonal outdoor pool
  • Children's pool
  • Pool bar
  • Terrace
  • Garden
  • Front-desk safe
  • Self-serve laundry
  • Multilingual staff
Feel at home
  • Children stay free
  • Children's pool
  • Playground on site
  • Kitchenette
  • Private bathroom
  • Living room

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Maison 1 chambre 4 personnes

Desk

Maison 1 chambre 4 personnes

Highlights

Furnished balcony or patio
Separate sitting area
Heating
Kitchenette
Refrigerator
Dishwasher
TV
Separate bedroom
  • 398 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Maison 2 chambres 6 personnes

Desk

Maison 2 chambres 6 personnes

Highlights

Furnished balcony or patio
Separate sitting area
Heating
Kitchenette
Refrigerator
Dishwasher
TV
2 bedrooms
  • 517 sq ft
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Maison 3 chambres 8 personnes

Desk

Maison 3 chambres 8 personnes

Highlights

Furnished balcony or patio
Separate sitting area
Heating
Kitchenette
Refrigerator
Dishwasher
TV
3 bedrooms
  • 710 sq ft
  • Sleeps 8
  • 4 Twin Beds, 1 Double Bed and 1 Double Sofa Bed

View all photos for studio cabine 4 personnes

Fridge, microwave, stovetop, dishwasher

studio cabine 4 personnes

Highlights

Separate sitting area
Heating
Kitchenette
Refrigerator
Dishwasher
TV
Private bathroom
Microwave
  • 301 sq ft
  • Sleeps 4
  • 2 Twin Bunk Beds and 1 Double Sofa Bed

View all photos for Appartement, 1 chambre 4 personnes

Appartement, 1 chambre 4 personnes | Desk

Appartement, 1 chambre 4 personnes

Highlights

Separate sitting area
Heating
Kitchenette
Refrigerator
Dishwasher
TV
Separate bedroom
Private bathroom
  • 301 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About the neighborhood

Map
Avenue de la Petre, Soustons, Landes, 40140

What's nearby

  • Lac Marin - 6 min walk - 0.5 km
  • Plage du Lac - 14 min walk - 1.2 km
  • Plage de Soustons - 3 min drive - 1.5 km
  • Plage des Sablères - 6 min drive - 2.9 km
  • Hossegor Beach - 13 min drive - 11.9 km

Getting around

  • Biarritz (BIQ-Pays Basque) - 52 min drive
  • Benesse-Maremne Station - 22 min drive
  • Saint-Vincent-de-Tyrosse Station - 22 min drive
  • Saubusse-Les-Bains Station - 23 min drive

Restaurants

  • ‪Crêperie du Pub - ‬20 min walk
  • ‪Au Petit Saintemarie - ‬13 min walk
  • ‪Lucas Boulanger Patissier - ‬3 min drive
  • ‪Le Coconuts - ‬2 min drive
  • ‪La Moulandine - ‬3 min drive

About this property

Vacancéole - Les Villas du Lac

Adjacent to a golf course, Vacancéole - Les Villas du Lac is a great choice for a stay in Soustons. After splashing around at the seasonal outdoor pool, you can unwind with a drink at the pool bar. A children's pool and 3 outdoor tennis courts are offered, and accommodations have conveniences like refrigerators and microwaves.

Languages

English, French, Spanish

At a glance

Hotel size

  • 33 units

Arriving/Leaving

  • Check-in start time: 5:00 PM; Check-in end time: 8:00 PM
  • Contactless check-in available
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is 10 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival
  • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
  • Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee at check-out (exact amount varies)

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 3 children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets allowed*
  • Service animals welcome
  • Restrictions apply*

Parking

  • Free onsite self parking
  • Onsite parking limited
  • Free offsite parking within 164 ft

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Poolside bar
  • Free daily reception

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Mini golf
  • Playground

What to do

  • Tennis lessons
  • Mini golf
  • Beach nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Services

  • Concierge services
  • Laundry facilities
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1996
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Adjacent to a golf course
  • Seasonal outdoor pool
  • 3 outdoor tennis courts
  • Banquet hall
  • Traditional architecture

Room amenities

Be entertained

  • 32-inch TV
  • Digital TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Electric kettle

What to enjoy

  • Separate living room

Freshen up

  • Private bathroom
  • Shower only

Stay connected

  • Desk

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette
  • Stovetop
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Deposit: EUR 300.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • An effective city/local tax rate of 7.20 percent will be charged

Optional extras

  • Housekeeping is offered for an extra charge
  • Towels are available for an extra charge of EUR 8 (or guests may bring their own)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 30 to May 15:
  • Swimming pool

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 8:30 PM
  • The seasonal pool is open from May to September

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
This property accepts credit cards. Cash is not accepted.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Sun Hols Residence Villas Lac Holiday Park Soustons
Sun Hols Residence Villas Lac Holiday Park
Sun Hols Residence Villas Lac Soustons
Sun Hols Residence Villas Lac
Vacanceole Les Du Lac Soustons
Sun Hols Residence Les Villas du Lac
Vacancéole - Les Villas du Lac Soustons
Vacancéole - Les Villas du Lac Holiday park
Vacancéole - Les Villas du Lac Holiday park Soustons

Frequently asked questions

Does Vacancéole - Les Villas du Lac offer free cancellation for a full refund?
Yes, Vacancéole - Les Villas du Lac does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Vacancéole - Les Villas du Lac?
Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 9 AM to 8:30 PM.
Are pets allowed at Vacancéole - Les Villas du Lac?
Yes, pets are welcome. There's a charge of EUR 10 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Vacancéole - Les Villas du Lac?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Vacancéole - Les Villas du Lac?
Check-in start time: 5:00 PM; Check-in end time: 8:00 PM. Check-out time is 10 AM. Express check-in and check-out and contactless check-in and check-out are available.
Is there an onsite casino at Vacancéole - Les Villas du Lac?
No, this holiday park doesn't have a casino, but Sporting Casino (14-min drive) and Casino of Capbreton (18-min drive) are both nearby.
What is there to do at Vacancéole - Les Villas du Lac and nearby?
Practice your swing on the tennis courts. Additional recreation nearby includes ecotours and segway rentals. Enjoy amenities like a seasonal outdoor pool and a garden.
Does Vacancéole - Les Villas du Lac have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a dishwasher.
What's the area around Vacancéole - Les Villas du Lac like?
Vacancéole - Les Villas du Lac is a short 6-minute walk from Lac Marin and 14 minutes' walk from Plage du Lac.

Reviews

6.8

Good

6.2/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Good

Very basic property, no plugs, no ac, no kitchen area, no oven, shabby outside area
Gerald, 7-night family trip
Verified Expedia guest review

8/10 Very Good

The property itself was very basic, no bed linen or towels provided so make sure you bring your own. Also it was hot upstairs although there was one fan available. The propertywas well situated - close to the pool and cafe. Staff at the cafe and bar were lovely, and made us feel very welcome. Check in was straightforward, and the swimming pool was nice. Would have been nice if other things were included with our property, to make use of the facilities such as tennis rackets, boules, bikes etc.
Abbie, 7-night family trip
Verified Expedia guest review

2/10 Poor

Boris, 7-night trip
Verified Hotels.com guest review

2/10 Poor

Fátima, 8-night trip
Verified Expedia guest review

2/10 Poor

Un hébergement non conforme a l'annonce
Nous avons réservé en dernière minute dans la résidence Villa du Lac à Soustons (réservation n°72627414591861) du 19 au 26 août 2023, presque 840€ (au lieu de 970€) L'annonce par lequel nous avons loué le logement sur un site hébergeur Hotels.com est mensonger, autant dans le descriptif que dans les photos, puisque : - L'appartement ne détenait ni jardin ni terrasse (ni même aucun extérieur) - Les draps n'étaient pas mis à disposition - L'appartement contenait 1 lit double et 1 canapé convertible et non 3 lits doubles - Il n'y a pas de ménage hebdomadaire (ni même de ménage final) En plus de cela, les fenêtres de l'appartement donnait devant l'entrée de la résidence (nuisances a toute heure du jour et de la nuit, regards indiscrets, 0 intimité...). Appartemment sale et en mauvais etat (matelas qui sent l'urine, lattes du sommier du canapé cassés, joints moisis, télé qui ne fonctionne pas,...) La résidence, excepté la piscine, est banale (pas de surveillance, pas de menage des communs, pas d'activités...) Durant notre séjour, nous avons passés DES HEURES avec le service reclamation (en anglais!) qui au début a reconnu les non conformités, puis ils ont retourné leur veste. A force de harcèlement sur les réseaux sociaux, Vacancéole a proposé un dedommagement de 100€ (que nous attendons). Coté Hotels.com : rien ! C'est largement insuffisant au regard du préjudice subit... les vacances etant faites pour le repos ! Si vous souhaitez réserver : fuyez Vacancéole ET Hotels.com !!!
Martinez, 7-night family trip
Verified Hotels.com guest review

8/10 Very Good

Séjour très agréable
Nous avons passé un super séjour. Le calme était au rendez-vous. Residence propre, personnel très sympathique. La station balnéaire de Vieux boucau est très sympa. Beaucoup d'activités à faire sur place. Nous y retournerons.
Hafida, 7-night family trip
Verified Hotels.com guest review

8/10 Very Good

Correct.
Elda, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Nadia, 2-night trip
Verified Hotels.com guest review

6/10 Good

Decepcion
La estancia,nada acogedora, la tapicería del sofá cama muy sucio, el toldo bastante estropeado, ventanas y persianas muy sucias, y el cubo de la fregona rota(compre una nueva) y la caldera de agua caliente solo daba para ducharse 2 personas seguidas para la tercera persona ya el agua estaba fría, cuando el apartameto era para 6 personas. En definitiva ,no se corresponde el precio con la calidad.
Garbiñe, 10-night family trip
Verified Hotels.com guest review

8/10 Very Good

beauté des plages a proximité. logement et équipements conformes au descriptif. sur place aucun contact aucun accueil juste 1 no de telephone a appeler en cas de problème.
Matthieu, 7-night family trip
Verified Expedia guest review

8/10 Very Good

Maria Concepción, 5-night trip
Verified Hotels.com guest review

8/10 Very Good

En general todo correcto, salvo los utensilios de cocina que se veían que estaban un poco sucios o con manchas de grasa.
4-night trip
Verified Hotels.com guest review

4/10 Fair

La situation et l'environnement
7-night family trip
Verified Expedia guest review

8/10 Very Good

Très bien mais douche trop petite.
Terrones, 7-night trip with friends
Verified Hotels.com guest review

6/10 Good

Proximités du parking, piscine
4-night family trip
Verified Expedia guest review

6/10 Good

Établissement bien situé.
2-night family trip
Verified Expedia guest review

10/10 Exceptional

Ahmed, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Irina, 8-night family trip
Verified Hotels.com guest review

4/10 Fair

Relación calidad precio pésima.
Calidad precio pésima. Puerta de acceso continuamente dando golpes al abrir y cerrar ya que funciona mediante código, no nos dejaba dormir. Ningún rollo de papel higiénico a la llegada. Ducha sin mampara con cortina de tela y moho. El sofá cama con mucho polvo. Sabanas incluidas pero ninguna toalla. 1 cuchillo, 1 sartén, vasos insuficientes...
Maria jose, 8-night family trip
Verified Hotels.com guest review

8/10 Very Good

Séjour agréable
Ça n'a de villa que le nom. En fait, Sun Hols propose des appartements sans espace extérieur dans la résidence Odalys. Les résidents Sun hols n'ont pas accès à certaines activités Odalys ni au prêt de matériel sportif. L' appartement est bien équipé mais à rafraîchir et la douche minuscule me semble inaccessible à des personnes quelque peu corpulentes. Le ménage était censé avoir été fait mais ce n'était visiblement pas le cas, surtout la partie cuisine. Sinon, la résidence est calme et bien située à portée de vélo de toutes activités (lac, océan, marché, restaurants, animations...) Il y a une grande piscine et 3 cours de tennis en bon état.
Frédéric, 7-night family trip
Verified Hotels.com guest review

8/10 Very Good

intérieur de la location pas très propre à notre arrivée : toiles araignées un peu partout, vaisselle sale avec restes de sauce tomate ou insectes morts dans les assiettes, odeur de moisi dans la location, mobilier de jardin très sale. Dommage.
Sylvie, 7-night romance trip
Verified Hotels.com guest review

10/10 Exceptional

Résidence sympa et calme.nous avons adorė.
Nous avons passe un agrėable sejour á Sunholls Residence du Lac â Soustons. La maisonnette rėpondais á nos attente. Le Personnel est super accueillant que ce soit question rėception ou bien au bar au bord de la.piscine.
Laure, 7-night family trip
Verified Hotels.com guest review

6/10 Good

sejour tres frustrant
Un séjour qui devait permettre de s'amuser en famille, mais les activites ne sont pas accessibles dans cette residence avec les location par sun holls. Un probleme entre le gestionnaire ( odalys) et les propriétaires. Finalement pas de prêt de matériel pour faire un mini golf, un ping pong, du tennis, ou même pour voir le spectacle du village. on se sent exclus. vacances très frustrante pour la famille . le site n'est pas clair dans ses explications.
Christophe, 7-night trip
Verified Expedia guest review

6/10 Good

Agréable séjour dans les Landes
L'hôtel est tres bien situé. Proche du lac et de la plage. Nous étions logés dans une villa 2 chambres, parfait pour une famille. Animations sympas, espaces collectifs propres. Je conseille la location d'un vélo. Nous recommandons cette résidence.
7-night trip
Verified Expedia guest review