2/10 Slæmt
22. mars 2025
Wouldn’t recommend to stay here
This hotel/motel charged me for the 1st night rate the day we checked in & when I got there at 3pm for check-in they requested that I pay the full total amount in addition to the 1st night rate they already charged me plus their “accommodation fee”. All they required aside from the total rate for my stay was the accommodation fee which one time charge for the accommodation, so they tried to get additional $$ from me. I complained right then & there, (I’m sure most people don’t notice that they do this) & they said they could void the first night’s rate & just charge me for my original total for my entire stay plus the “accommodation fee” (that I had originally set aside the money for) but they couldn’t guarantee that the void would be back on my account right then & there, so I had to move money that I had in my savings account for Disneyland for my kids to make up the difference. I ended up getting my $$ back for extra charge the following day. But when I was given the hotel key the woman told me for future reference that most hotels do what they tried to pull on me…I just smiled knowing that most hotels DONT do what they just did. I told them that we will NEVER be staying there again. As I walked out they sarcastically said “sorry for the inconvenience”. Oh!, also, the refrigerator in the room that didn’t work, was plugged in but not cold inside & no dial to turn it on/off. Also the room wasn’t thoroughly cleaned either. Would not recommend to stay here.
S
S, 3 nætur/nátta fjölskylduferð
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