Rooms are dirty and old. Showers are rusted, bedsheets are smelly.
Staff are careless, my husband got food poisoning, nobody cared.
Shuttles are only for VIP.
Lobby supervisor YANIBELL, careless, not helpful and ignoring people who waits to be attended.
My last 3 days ruined, myself and my husband didn’t enjoy the hotel because of food poisoning, he was at room with fever, vomiting and diarrhea, Hotel did nothing about it. I asked 3 days refund, rejected!
Never again.