Hôtel-Appartements Trylon

My boyfriend and our almost 1.5 year old visited montreal for 2 nights. We drove a van. Our van didn't fit in the parking garage that we had to pay for. We stood trying to check in forever because the machine was broken and we couldn't call reception and wasn't let in. The pool didn't have an towels so we had to go upstairs wet in our swim suits to being towels, having assumed a "hotel" would provide. When we asked for a crib, which is stated on the website that is available upon request, the man didn't know what I was talking about and it took be saying "baby bed" 8 times before he knew what I wanted. Then he proceeded to yank it out of a STORAGE CLOSET to his left and wasn't going to bring it up for me until I stood and waited holding it. It made no sense. What hotel had exactly 1 crib that is available for everyone, and why was it not already in my room when they knew I have a toddler?? It was so unprofessional. Should not be called an hotel. It's just an apartment building you can go in temporarily. The "hotel" aspect is a side idea and isn't important to them.

I love this hotel Very comfortable beds, very good sauna, worm pool. Thank you

Great deal for the price paid. Highly recommend.

Great location and nice apartment for the money. Can’t go on balcony due to lots of flying insects getting in.

Consistent high level of service, super polite and helpful staff, absolute cleanliness. I had reserved a junior suite but due to lack of availability Trylon upgraded me to a select suite at no extra cost. This is my 4th stay at Trylon 3463 Ste Famille. Will do business again. Thank you Trylon.

Lodgings were old, outdated and floor was dirty. The windows let the cold winter wind through and they rattled noisily all night long. Parking garage door was broken.

The staff is super friendly, the apartment clean, modern and very comfortable, garage parking and very convenient location. A few reviews mentioned construction, yes there is minor construction happening as they are updating the rooms but nothing to worry about as it did not inconvenient us in any way, no noise or construction dust etc.

Adequate for the purpose of a concert festival weekend. Good location. Presence of kitchenette is useful.

My wife and I have stayed here before. This time a couple of friends joined us. They were as pleased with the hotel as we have been.It is clean, spacious and near to Place des Arts. The staff are efficient and courteous.

Good location for us - in Milton-Parc (McGill student ghetto) area, so handy to campus. Garage had parking with in-out privileges for a good price. Overall very good for the price.