6/10
The hotel could do with looking a bit nicer within the rooms; the decor feels a bit dated.
I went to the bar and met a friendly member of staff who instructed me that I could sit either in the bar or the restaurant for food. It was empty, so I went and sat in the restaurant. The first thing the restaurant staff said to me was, "There's a sign at the front that says wait to be seated".
That's easy to miss when you go straight into the bar. I was also given the wrong main meal, and it was again questioned by the staff member. She then went to get a menu to compare what I had ordered before she agreed that I had been given the wrong meal. The starter and main meals also just came out when ready, no asking if I needed 5-10 minutes. The food was terrible.
The reception staff were very polite, nice and informative.
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