I highly recommend to NOT book a stay here. We were shocked at the condition of this property, I have photos and videos of each thing I'm about to list and am going to give the manager 24 hours to make this right before I dispute the charges with my bank and then call the Department of Health and Human Services to report the property for unsafe and unsanitary conditions. First thing I noticed was two cockroach eggs in the kitchen cabinet. Will attach pictures and video. Secondly, our refrigerator and freezer was hot and maintenance had to use the breaker box to reset it because the entire room electric was out. Third, the door to our room did not lock and we had to keep the stove door open (right by front door) to secure the room. Fourth, the balcony door was impossible to open without extreme force and that is a fire hazard and violation. Video will be attached. Fifth, the entire property is out of order and the amenities don't exist, no water in lazy river or pools, hot tub was on with electrical cords right beside it. My fiance opened the beach access gate and the entire pole fell on her and detached from the gate landing on her foot. And last, the entire bill was supposed to be $200 less than what is on my bank statement, which needs to be refunded asap. All receipts available. The only pluses were the bed was comfortable and it was very quiet. Our keys to the room were shut off somehow after checking in 45 mins prior and the parking lot was across the street/no luggage c