4/10 Sæmilegt
14. ágúst 2025
"Accessible" - but can't access bed
We stayed in a wheelchair accessible room as one of our guests is wheelchair bound.
Pros:
Walking distance to United Center
Full sized fridge, microwave, keurig
Roll-in shower
Cons:
Hair in drawers
The sink water pressure was so extreme that it sprayed water absolutely everywhere. Meanwhile the shower had low water pressure.
No table or desk at all. Nowhere to place food to eat. We had to eat in the bed which was not ideal. Can't eat at the counter cause it was high up.
Questionable decor - a single Temu quality tapestry held up by push pins or something.
Matress super soft (uncomfortably so), lumpy pillows that offered no support
No soap in the soap dispensers
If you or a member of your party are in a wheelchair and need an accessible room, know that the beds are way, WAY too high to transfer safely. Honestly it ends up being such a steep incline that it is impossible to transfer by oneself.
Staff were not knowledgeable. We got there at 6 and were unable to get a key card until the next morning because the key card machine was broken all night. With only one accessible parking space in hotel lot that was totally empty but were told it was reserved, we had to park in the neighboring garage. However the staff knew absolutely nothing about it and told me I could go retrieve my vehicle on Sunday. They were wrong. I had to call for help for the parking lot owner so I could be rescued by security - otherwise I wouldn't have been able to leave at all! I will not be returning.
Morgan
Morgan, 2 nætur/nátta ferð með vinum
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