hotel zen tokyo

Honestly, it's overhyped. Perhaps that's why it was available at the last minute during the rugby season. Staff was helpful and the location is great for Haneda. But I probably wouldn't go back. The shower areas for men and women are on the same floor. No queues but the make-up area was small. It's really stuffy if two people are using the hair dryer at the same time. First Cabin is much better.

It was my first time staying at a capsule hotel and I loved the experience! Very good location, really close to Ningyocho Station and easy access to Shibuya. The staff are very welcoming. Really good for solo travelling.

First of all, everything in the hotel is pretty nice. New and clean, peaceful and the facilities are very thoughtful. The location is really great too. The train station is just around the corner. Also, there are lots of restaurant nearby. Japanese fast-food restaurant for don (rice-bowl) and soba (noodle), convenience store, also a 24 hrs seafood restaurant is at the back of it! I really want to try the seafood restaurant but as I am travelling by myself, it would be too heavy for me lol. Only couple minor things that could be improved a bit. For example, there is no place for us to put our own amenities in the bathroom. They might expected we all would use the shampoo and conditions they provided. Of course it is really nice that they have provided all that. But I think they would still need to have a platform for guests to put their own things. Also, I did not expect that the front desk cannot help out to book a taxi for the guest. Normally, as I thought, all hotels could provide this service. Only a call, not asking you to pay us for the drive, I would bear all the charges. I really don't understand why can't they help on this in their policy. Other then the minor things, overall is a great stay :)

Great place and so good beds. The pods are not noiceproof so for light sleeper might not be the best choice, although you can get free earplugs at the front desk. Hotel is near few metro stations so it's easy to get around the city easily.

This place is amazing. It was my first time staying in a hostel type place. The pod is basically a small room with plenty of privacy. The showers are nice and they provide all of the toiletries you may need and then some. The staff is super friendly. Plenty of restaurants in the area and right across the street from the metro. I will definitely be staying there next time I go to Tokyo.