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Sheraton Charlotte Hotel

4.0 star property
Pet-friendly hotel with indoor pool, connected to the convention center, near Charlotte Convention Center

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sheraton Charlotte Hotel

Rooftop terrace
Point of interest
Point of interest
View from room
Meeting facility

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Connecting rooms available
  • Parking available
  • Bar

Main amenities (12)

  • Housekeeping (on request)
  • 2 restaurants and bar/lounge
  • Indoor pool
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Seasonal outdoor pool
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Terrace
The price is $131
includes taxes & fees
$114 per night
Jan 5 - Jan 6, 2025

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Club Room, 1 King Bed, Non Smoking, City View

1 bedroom, in-room safe, desk, blackout drapes

Club Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 321 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking, City View

1 bedroom, in-room safe, desk, blackout drapes

Club Room, 2 Double Beds, Non Smoking, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 321 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Club Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 321 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Club Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 321 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Corner

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Corner

1 bedroom, in-room safe, desk, blackout drapes

Deluxe Room, 2 Double Beds, Non Smoking, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 321 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View

1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Double Beds, Non Smoking, City View

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 321 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Traditional Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 321 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

1 bedroom, in-room safe, desk, blackout drapes

Traditional Room, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 321 sq ft
  • Sleeps 4
  • 2 Double Beds

Club Suite, 1 Bedroom

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Corner

1 bedroom, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Corner

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 500 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

1 bedroom, in-room safe, desk, blackout drapes

Traditional Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Mini-fridge
LCD TV
Blackout drapes/curtains
Separate bedroom
  • 321 sq ft
  • Sleeps 4
  • 2 Double Beds
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About the neighborhood

Map
555 South McDowell Street, South Tower, Charlotte, NC, 28204

What's nearby

  • NASCAR Hall of Fame - 9 min walk - 0.8 km
  • Charlotte Convention Center - 10 min walk - 0.9 km
  • Spectrum Center - 13 min walk - 1.1 km
  • Bank of America Stadium - 20 min walk - 1.7 km
  • Fillmore Charlotte - 5 min drive - 4.5 km

Getting around

  • Charlotte-Douglas Intl. Airport (CLT) - 11 min drive
  • Concord, NC (USA-Concord Regional) - 22 min drive
  • Charlotte Station - 8 min drive
  • Gastonia Station - 26 min drive
  • McDowell Street Tram Stop - 8 min walk
  • Stonewall Station - 10 min walk
  • Davidson Street Tram Stop - 11 min walk
  • Area shuttle

Restaurants

  • ‪Metropolitan - ‬10 min walk
  • ‪Burger King - ‬14 min walk
  • ‪Midnight Diner - ‬13 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Circle K - ‬13 min walk

About this property

Sheraton Charlotte Hotel

Sheraton Charlotte Hotel features a rooftop terrace and puts you within a 10-minute walk of NASCAR Hall of Fame. After hanging out at the indoor pool or seasonal outdoor pool, guests can grab a bite to eat at Social Bar & Kitchen, one of 2 restaurants, which serves American cuisine and is open for breakfast and lunch. A bar/lounge, a 24-hour fitness center, and a fitness center are other highlights. The helpful staff and breakfast get great marks from fellow travelers. The property is just a short walk to public transportation: McDowell Street Tram Stop is 8 minutes and Stonewall Station is 10 minutes.

Languages

English, French, Spanish

At a glance

Hotel size

  • 305 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: midnight
  • Express check-in/out available
  • Minimum check-in age: 21
  • Check-out time is 11:00 AM
  • Contactless check-out available

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only, 2 total, up to 80 lbs per pet)*
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (USD 25 per night; includes in/out privileges)
  • Onsite valet parking (USD 35 per night)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:00 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • 29 meeting rooms
  • Computer station
  • Conference center (68195 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Seasonal outdoor pool
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Closed captioned TV
  • Lowered electrical outlets in bathroom
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Mini-fridge

More

  • Housekeeping (on request)
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Dining

Social Bar & Kitchen - This restaurant specializes in American cuisine and serves breakfast and lunch. Guests can enjoy drinks at the bar.
Craft City - This poolside bistro serves lunch only. Guests can enjoy drinks at the bar. Open select days.
Cloud Bar by David Burke - This rooftop bar serves dinner only. Open select days.
Red Salt by David Burke - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 8.00 to 18.00 for adults, and USD 8.00 to 18.00 for children

Renovations and closures

The property will be renovating from November 12 2024 to July 1 2025 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway
  • Lobby
During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for USD 25.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50.00 per accommodation, per night

Parking

  • Self parking costs USD 25 per night with in/out privileges
  • Valet parking costs USD 35 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • The seasonal pool is open from May 29 to September 06

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Charlotte Sheraton Hotel
Sheraton Charlotte
Sheraton Charlotte Hotel
Sheraton Hotel Charlotte
Sheraton Charlotte Hotel Hotel
Sheraton Charlotte Hotel Charlotte
Sheraton Charlotte Hotel Hotel Charlotte

Frequently asked questions

Does Sheraton Charlotte Hotel offer free cancellation for a full refund?
Yes, Sheraton Charlotte Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Sheraton Charlotte Hotel?
Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.
Are pets allowed at Sheraton Charlotte Hotel?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 80 lbs per pet. There's a charge of USD 50.00 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Sheraton Charlotte Hotel?
Yes. Self parking costs USD 25 per night. Valet parking costs USD 35 per night. Electric vehicle charging is available.
What are the check-in and check-out times at Sheraton Charlotte Hotel?
Check-in start time: 4:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-out are available.
What is there to do at Sheraton Charlotte Hotel and nearby?
Sheraton Charlotte Hotel has an indoor pool and a 24-hour fitness center.
Are there restaurants at or near Sheraton Charlotte Hotel?
Yes, there are 2 onsite restaurants, featuring American cuisine and poolside dining.
What's the area around Sheraton Charlotte Hotel like?
Sheraton Charlotte Hotel is in Uptown Charlotte, a short 8-minute walk from McDowell Street Tram Stop and 13 minutes' walk from Spectrum Center. Travelers give top marks for the hotel's prime location.

Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Very Good

Efrain, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chanelle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

First class service!
So our value service over basically everything else. From Ron schuler, the manager who checked me in, to Karol, the restaurant maitre'd, to Nohemi, my server, they really made me feel 1st class. Ron really set the mood for the day/night. Good skill. Now, having said that, my "corner" room looked onto the neighboring building, the parking lot gate didn't work right, and the shower curtain was fouled by a towel rack. Small stuff when compared the the personal service these folks put. So ask yourself, which is more important, personal service or facility? I'll take the service every single time.
Charles, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Helen M, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

The manager down at the bar/restaurant was amazing. Her customer service was what everyone dreams they could have. My wife and I went there after the football game to relax and my wife to have a drink. The manager took care of us and my our night amazing. Thank you. Visit Sunday night at around 8:30pm.
Brett, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great location but expect to pay to park
I booked here for the location to take my daughter on a birthday trip. The location was great…it was really close to the downtown life and we even rode around on get scooters from the hotel to there. The beds were comfy and everyone was friendly. I did NOT know, however, there was a parking charge per day of $25. That was crazy!!!
Kristie, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay
Clean, comfortable, and well appointed. Will be staying here in the future.
Ryan, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Darian, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place for comfortable stay
It was clean and nice cozy hotel. Seemed like an old building but interiors and everything was all renovated. I had no problem with any kind of problem. It was a great stay with professional staffs.
1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mackenzie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Time.
Very quick check in. Will come back for sure.
Michael, 1-night family trip
Verified Hotels.com guest review

6/10 Good

It wasn’t what I expected, I book a king bed corner with city view, but my view was another walll. I couldn’t file a complaint because we were late for the concert.
Carlos R, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robert, 1-night trip
Verified Hotels.com guest review

8/10 Very Good

Scott, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Stay away!
The room was decent but the bathtub looked like it hadn’t been touched. My lady wanted to take a bath after a long day of walking around in Charlotte but that was a no.. there were no other rooms available.. I wanted to cancel and stay somewhere else. I wished consumers had more rights when it comes to hotel service. Also the weed smoke was unbearable at 3 am.. it’s not their fault for that.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Robin, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Michael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Julia, 1-night trip
Verified Hotels.com guest review

6/10 Good

old, tired, dirty and poorly maintained room!!!
we booked the Sheraton based to convienence and price, as we wanted to be downtown and yet close to the Avon Auditorium for a show. I tend not to ask for a nice room and boy do I wish I did, the hotel has 3 out of 4 sides with an unemcumbered view, we ended up getting stuck with a room that faces the wall of the Le Meridien, hence NO nice view. Our room looked old, tired and a bit dirty, worn carpet, the sheer curtains were slightly yellowed and not completely attached. The bathroom was even worse, frosting on door to bathroom scratched/stain and gross, the clothes hook was loose and hanging from one screw, bottom trim missing and caked up with grossness. It's hard to feel safe, clean and sanitary sitting on the toliet looking at that door. There was more signs of lack of maintenance, but I just covered what were the big ones to us!!! Somebody at Sheraton needs to fix this if they ever want us to trust Sheraton again!!!
scratched, stained and gross bathroom door window frosting
bathroom door hook hanging on
bathroom door bottom molding missing and coated with dirt
Jeffrey, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Charlotte Gem!
Fantastic location, suler comfortable beds and dead silent & dark room!
Frederick, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Julia, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Latosha, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jahonce, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Heather, 2-night trip
Verified Hotels.com guest review