6/10 Gott
23. ágúst 2025
The shower that turns into a tub
We stayed in room 413 which they knew was a problem with the bathroom. If you take a shower, it doesn’t go down the drain it floods the entire bathroom. I was standing in ankle deep water when I came out. I complained to the desk they already knew this was a problem room and still gave it to me. I stayed there for two days. I was very unhappy that I had to get out mop up the bathroom floor so I could get to the hairdryer leave the bathroom to dry my hair outside. I had to use every towel in the place to mop the floor up. I saw the general manager the next day. She told me they were gonna call an engineer to see what could be done and she’s lying because that hotel was built in 2019 and they know that room is a problem and still have not taken care of it. I came down there because I am under cancer treatments and didn’t need any stress in my life and I had it every time I took a shower. I did see the manager before I left. She gave me compensation on my resort fee, but I can guarantee you the room is not fixed since they haven’t fixed it since 2019 and will not fix it and anytime soon. Be prepared to have a flood in your bathroom every time you take a shower. Also had trouble getting into the room. The door would not open. Had to go downstairs three times finally got into the room could not get out of the room. They had to call a young man to come and get me out. The phone in the room did not work. Love the hotel, but they really are not keeping up with it and it is not cheap
Daniel
Daniel, 2 nætur/nátta ferð með vinum
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