6/10 Gott
1. september 2025
We used to stay here almost every summer years ago, so when deciding to come back to the area for two days it was a no brainer in our mind to book this hotel again. Unfortunately, it seems some things have changed. The very first room we got after checking in smelled like a mix between mold and cat urine. We went back to the front desk and the lady working was very accommodating and kind- she quickly apologized and put us into a new room. The new room luckily did not smell, but it didn’t look as if it had been thoroughly cleaned. The beds were made, but you could tell whoever made them was in a hurry. We also found crumbs in our bed when we got into them at night time. When I went to shower I also found black hair in the tub. The rest of the room was clean, but it still makes you wonder. It’s a nice hotel, but it seems that the house keepers aren’t unfortunately doing what they should be. The hotel is in a good location as it’s right in the same plaza as all of the outlets. There is also a Starbucks infront of the hotel which was a plus for the morning.
Katie
Katie, 1 nætur/nátta fjölskylduferð
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