What a horrible experience! Everything in our room needed help; upholstery cleaning, caulking, bathroom cabinetry repair, there was black hair on floor in bath and countertop near coffee maker. When drapes were opened, we could see how nasty the headboard was.
The Af Am man at desk 10:00 p.m. never acknowledged me at front desk for 5 min. I had to find someone else at hotel to help me. There were kids in the courtyard playing and yelling at 12:30 a.am! No hotel staff did anything to make them quieten down! There was water from the pool all the way down the hallway and into the elevator!
At breakfast area the walls were nasty. There was a sock from the night before by the elevator that stayed there until that evening.
That evening there was some gospel, AME convention that again, was loud and obnoxious as hell.
What has happened to people that they don’t know how to act?
What has happened to Embassy Suites?