Helpful and friendly staff helped a lot, but so many details a problem.. acceptable for a three star hotel but not a five star.
Temperature problem the second night (the system did reset twice).
Expensive but mediocre breakfast, ran out of orange juice both mornings, even when we were early.
We were told that the bar was open til 12:00pm, we skipped a cocktail in a bar downtown and decided to get one at the hotel, yet when we arrived well before closing time the bar was already closed.
Obviously none serious issues, but not to be expected at hotel in this category, and never so many.