Embassy Suites by Hilton Orlando International Dr Conv Ctr

Hotel needs upgrade, along with the rest of international drive

Very nice experience at this hotel. I will definitely come back in the future.

My stay was wonderful just being with family and enjoying one another, as we celebrate the holiday with laughter and fun. So I said to those whom read go and have some fun and make sure you choose Embassy Suites it room are very luxurious when you are with family. Here is a lot created event around the hotel to do with family as well and even eatery place.

The service at the front desk was exceptional. Rachael was responsive and very knowledgeable. The evening reception I would rate very poor (rate 1 out of 5) compared to other Embassy suites. The hotel itself is a bit tired, and having one of the 4 elevators down the entire time resulted in extensive waits. Breakfast was on par with other embassy suites (rate 4 out of 5). Having both an indoor and outdoor pool was nice when it rained.

We stayed over this past Christmas, which is a VERY busy time in Orlando. We've stayed in many hotels in Orlando from the cheaper to the expensive over the years and Embassy Suites gets a solid "excellent" from us for what we get for our money. We've even stayed at 3 other Embassy Suites in Orlando but this stay stood out. The rooms are large and recently updated with new furniture, beds, carpet etc. It's hard to find better, even at a higher price. Then you add the fabulous buffet breakfast with cooked to order omelettes which is included, and is a real plus. However the evening snacks and drinks which is also included really competes as to which "extra" is the best. There is no doubt you pay a little extra for Embassy Suites but look at what you get with the room, breakfast and evening snacks etc. We don't often give reviews but we need to here. You see we had a problem with our stay which was no fault of the hotel. The professional help we received to solve our problem and especially by JoAnna the Manager on duty was great. Her actions were above and beyond and well received. Thanks JoAnna.