4/10 Sæmilegt
12. febrúar 2025
Bad management, false advertising dirty rooms.
Booked a "Deluxe Studio Suite" . There were onlt 2 pictures offered to see room. Wasnt sure about it til i saw the size of the room. "538sf" must have living area not seen in pics?
Check in was decent enough. Although i was a little worried with a fire engine parked at door. And a fireman in office . Left before i started check in.
The room i stepped into was most definitely no where near 538sf. Pacing it off maybe 240sf.
Room was old, dirty, worn down. Something all over desk resembling melted wax. I hope thats all it was. Grime and dirt stomped into tile and carpet. The refrigerator wasnt working. Knob missing inside it. Smelled of cigarettes.
I went back to the desk and said you gave me wrong room. This room is half the size as one i reserved. Girl just wanted to argue that they dont know what size they advertise room as. She calls over hwr boss and he jumps on me. What time did you check in? 3:30. 3:30 and its now 3:50. Took you 20 minutes to come back? I said dont start that nonsense. I came in 3:30 and had to wait over 10 minutes to be helped
After 3rd person came they gave me another identical room. This one was cleaner but had no chairs. Smelled of smoke too.
They wont let me post pictures
Donald
Donald, 3 nætur/nátta viðskiptaferð
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