Banff National Park Information Centre - 2 min walk - 0.2 km
Banff Lake Louise Tourism Bureau - 2 min walk - 0.2 km
Banff Centre for Arts and Creativity - 12 min walk - 1.0 km
Tunnel Mountain - 4 min drive - 1.9 km
Upper Hot Springs - 6 min drive - 4.5 km
Getting around
Calgary International Airport (YYC) - 93 min drive
Banff Station - 7 min walk
Free area shuttle
Restaurants
Evelyn's Coffee Bar - 5 min walk
BeaverTails - 5 min walk
Good Earth Coffeehouse - Banff - 2 min walk
Park Distillery - 3 min walk
Cedar House Investments Ltd - 3 min walk
About this property
Banff Ptarmigan Inn
At Banff Ptarmigan Inn, you'll be within a 10-minute drive of Upper Hot Springs and Banff Gondola. The restaurant is a perfect spot to grab a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. The helpful staff and central location get great marks from fellow travelers.
Languages
English, French
At a glance
Hotel size
134 rooms
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets allowed (2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Pets must be supervised
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free covered onsite self parking
Onsite parking limited
Onsite parking includes off-street options
Offsite
Free area shuttle within 5 kilometers
Other information
Smoke-free property
Property amenities
Food and drink
Restaurant
Bar/lounge
Shared microwave
Room service (limited hours)
Traveling with children
Children stay free (see details)
Free local shuttle
What to do
Ski passes
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Kayaking nearby
Cross-country skiing nearby
Snowboarding nearby
Hot springs nearby
Canoeing nearby
Working away
Business center
Meeting room
Computer station
Conference space (1700 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Ski storage
Facilities
ATM/banking
Safe-deposit box at front desk
2 spa tubs
Sauna
Steam room
Vegetarian dining options
Banquet hall
Reception hall
Accessibility
Elevator
Wheelchair-accessible path to elevator
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Coffee/tea maker
Electric kettle
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Freshen up
Private bathroom
Shower/tub combination
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
LED light bulbs
Recycling
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of CAD 25 per pet, per night
Policies
This property accepts credit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff
Frequently asked questions
Does Banff Ptarmigan Inn offer free cancellation for a full refund?
Yes, Banff Ptarmigan Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Banff Ptarmigan Inn?
Yes, pets are welcome, with a limit of 2 total. There's a charge of CAD 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Banff Ptarmigan Inn?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Banff Ptarmigan Inn?
Check-in start time: 4 PM; Check-in end time: anytime. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at Banff Ptarmigan Inn and nearby?
Have fun with nearby winter activities like ice skating, cross-country skiing, and snowboarding, and in warmer months enjoy a round of golf at the nearby golf course. Additional recreation nearby includes hot springs. Soothe your senses in one of the 2 spa tubs or make use of other amenities, which include a sauna and a steam room.
Are there restaurants at or near Banff Ptarmigan Inn?
Yes, there's an onsite restaurant.
What's the area around Banff Ptarmigan Inn like?
Banff Ptarmigan Inn is in Downtown District, a short 7-minute walk from Banff Station and 12 minutes' walk from Banff Centre for Arts and Creativity. The local area is popular with nature enthusiasts and our guests say it is very central.
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
8/10 Very Good
Nov 26, 2024
Riccardo
Riccardo, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 21, 2024
Jean-Marc
Jean-Marc, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 21, 2024
Derek
Derek, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 20, 2024
Nathaniel
Nathaniel, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 20, 2024
Shirley
Shirley, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
STEFAN MIHAI
STEFAN MIHAI, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
Staff were extremely pleasant and willing to help.
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
The hotel was very nice and clean. Staff very friendly. What I didn’t like to much was the maze I got lost many times lol
Brenda
Brenda, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 17, 2024
Hotel was great. Loud guests were not. Had some drunk people one night.
James
James, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 16, 2024
Mike
Mike, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 16, 2024
Brenden
Brenden, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 15, 2024
Diane
Diane, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 13, 2024
Nice Hotel
Great location. Room was clean and comfortable
Verified traveler
2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 12, 2024
Tyler
Tyler, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 11, 2024
Very nice, clean but older hotel
A very clean older hotel situated on main street very close to everything. It was very quiet and we enjoyed our stay. Parking is very limited but we were able to find a spot so was very convenient not have to drive and use bus tickets provided. One of hot tubs didn’t work so there was only one to use and there was no info about during booking. Restaurant didn’t look too nice so we didn’t go there.
Anna
Anna, 1-night family trip
Verified Hotels.com guest review
4/10 Fair
Nov 7, 2024
Huge Disapointment! Upgrade!?
I have stayed at this hotel many times with great experiences everytime I’ve been there. This time was so bad, I will not go back.
When I checked in, I was thanked for coming back as it is a regular stay for me. I was told that I was getting an “upgrade” and I would really enjoy my room and my stay. The last few times I had massive rooms with a fire place and it was beautiful so I figured this time would be really special. Boy was I wrong. The room was about as big as my bathroom (tiny). You couldn’t even fit 2 people in the bathroom at one time. The only difference in this room that maybe could consider it an upgrade is that there was a vaulted ceiling. There was two double beds in this “superior” room. It was absolutely freezing!! The door to come into the room was right beside a vent that was pumping out cold air (outside it was -5
Cel) so why ice cold ac!? Then the door to the balcony which overlooked a parking lot and another hotel which was so close you couldn’t open the blinds cause everyone could see in from the other hotel. The door leaked cold air from the outside really bad. The heating unit was about 6” from the bed so you couldn’t keep the heat on to warm up the room cause it felt like the bed was gonna catch fire. I paid almost 600$ cad for two nights. Never again! There are plenty of other nice hotels in Banff that I’m sure would love my business. Upgrade she says. Upgrade!! Shameful
Oh and the room was filthy!
Philippe
Philippe, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Nov 5, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 5, 2024
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
6/10 Good
Nov 4, 2024
Verified traveler
1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 1, 2024
Great hotel and location
Very nice hotel and great location. Hotel and room was very clean. Check-in service was excellent and the customer representative was friendly and provided great information for using the bus service. Would definitely stay again and recommend this hotel.
Marlene
Marlene, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 28, 2024
Cody
Cody, 1-night trip
Verified Hotels.com guest review
4/10 Fair
Oct 26, 2024
Go somewhere else. This place is tired.
The worst lazy housekeeping I’ve ever experienced. Come in makes ONE of 3 beds, same bugs on floor in bathroom entire stay, sloppy housekeeping, basically have to ask for refill of everything. Kleenex just left empty, conditioner left empty, just pure sloppy. Twice asked for conditioner never did come. Very tired furniture. Very old crusty tiles in hot tub. New towels just thrown in. What a joke. Get a proper housekeeper who actually cares and doesn’t tarnish your brand. Would not recommend this hotel.
Phil
Phil, 3-night family trip
Verified Hotels.com guest review
6/10 Good
Oct 22, 2024
Travel to Banff
When we checked in the girl in the reception did not have a friendly attitude. It was difficult to find parking so when she came out to help she looked annoyed and treated me as If I was blind and could not see. The room had little light and was smelly but it was cleaned.