Quality Inn & Suites

The rooms were overall comfy and not dirty. Mostly just horrible service. When we were checking out there was no one in the front lobby called the lobby like 3x. Waited for about 10 minutes for someone to show up. The manger was amazing there. But other employees weren’t. had a whole confusion about checking in. I wouldn’t be staying here again after that visit.

At first glance the room was okay. After inspection, we realized there was hair in both the shower/tub combo and the jacuzzi. There was also hair all over the bathroom floor and even in the middle of the bed. The pull out couch bed had sheets left on it along with melted chocolate and candy wrappers. The woman at the front desk was polite, understood our reasons for leaving, and apologized. She also left a note regarding the rooms conditions and gave an email to send in pictures of our findings.

When I got there I could tell it was a old property from the outside but due to funds being taking off my card I checked inn but when I got inn the room the tv and remote was not working so I went to the desk to ask the clerk for assistance she telling me that she didn’t know how either dealing with the tv so she give me a key card to another room to see if the tv was working and it was so once I moved my things to the new room tried to rewarming my food the inside of the microwave had caught on fire with a previous guest that had not share with the hotel that microwave had caught fire so I asked the clerk if someone could come to remove the microwave she tells me she was only one there so I asked her if I could go to the old room and check to see if that microwave was ok and it was so I removed the microwave and brought it to my room and removed the one that caught fire and brought it to her for her to see for herself and than her MGR showed up and started giving the clerk attitude right inn front me so I said that I was not trying get the clerk inn trouble to be honest they need more staff at night and security on property as well and they need to start following CDC guidelines and the rooms needs to be sanitized and the property needs to be remodel from Top to Bottom. I’m so unhappy just would like my money back at this point.

Room was not clean well. Smell. On parking lot the administration doesn't responsible for stuff lived in a car that is ridiculous.

Knats and mosquitoes in room. bedding and carpet stained. bedding had a burn hole. furniture worn. room smelled musty. pool heater not working, should post on site. back door unsecure.

They pictures are fake. They had mold on the walls, gun shot holes in windows and doors. The entire room smelled like mildew from the hallway.

Was okay, was trying to get settled in early the women spoke to me like I was dumb. Was told I was going to get a call to let me know when my room was ready, never got the call. Had a allergic reaction to whatever the use to clean. Also I checked my bank and saw they charged me for a room I didn’t have WEEKS AFTER I stayed there!!! DO NOT BOOK!!

The smell of smoke, door keys/cards which didn't work, soiled bedspread and carpet.

TERRIBLE!! Sat on the bed about 39 minutes.. tried to get a refund.. didn't happen..so paid for 1 night without staying! The WORST EVER!!

I was happy to be able to obtain a room at such short notice. The front desk staff was very friendly. But our room even though king size bed only had two pillows and the floor was soaking wet due to the air conditioner. They had towels down but it was awkard stepping on a wet floor trying to go to the bathroom.