Desk staff rude and disrespectful. Was highly disappointed that there was little customer service at all. No good morning, no thank you for your stay, just attitude. I asked about the deposit return of $250, which I was not told about, and all I got was “we will process it”. I’ll never recommend this hotel to anyone. I understand they are renovating but you’d think they would be more accommodating. I have difficulty hearing and the desk agent wouldn’t speak up when asked. Bathroom toilet area was extremely small. My husband , who is average weight has difficulty getting up and down in the cramped space. Had my sons, who are larger sized men, been with us, they would never have fit. Hall way in room was extremely tight. Again trying to maneuver bags, and even a larger person would be impossible. The only good thing about our stay was the bed.