4/10
7a-11p customer service was great. If these individuals worked at a different hotel I would come back. The outside patio was really nice and the inside atrium was beautiful except the old furniture. The room furniture is old. The room smell like it was musky and closed up. Day shift did send the maintenance man to my room to spray but apparently it’s in the carpet, sofa or curtains. I left to purchase my on spray. The entrance light to my room didn’t work, the coffee maker didn’t work and was told I had to wait until 7a to get coffee even though I was up @ 5:30. So I had to leave the both days to go get coffee. The door entering the shower is on the opposite side of the handles so you have to reach around the glass that don’t move to turn the water on. I prefer getting wet inside the shower not outside the shower. I really want to eat at the restaurant but after experiencing all outside food (nasty) my taste buds decided to eat fruit the rest of my trip. All I can tell new comer to if you are particular about spending you $ and n food and stay you might want to do some serious research before coming to Montgomery, AL. There is a lot of history here tho. This is just my experience. To each its own. God Bless
Winta
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