4/10 Sæmilegt
18. janúar 2025
We use to go every year
When I got there I was a hour early check in they said they would do a pre check in then come back at 4. When back at 4 there was a huge line I had to stand in. When u got up they gave me a key and nothing else didn’t tell me anything till I asked where the room was. Then they said I would be charged 98.88 but I would get some back at checkout.We then got in room changed and went down to water park to find out tickets were separate not sure why no one told me this at pre check in. After buying tickets we went in and spent the whole time there. By the time we got up to room it was 8:20 there was no WiFi password in room and no info on food so I tried to call down and phone didn’t work so I called on my cell but no one answered good thing I had food packed for my kids.
Next day I went down and checked out oh and went to water park with my kids. At check out they gave me nothing just took door key.
I was charged the 98.88 never got anything back at check out. Then I was charged another 34.99 few days later. I have emailed twice and called a few times and have got no one.
On top of it they had one extra thing for kids outside of water park cape codder had many little things. It was also December 22-23 and not one Christmas decoration was in the building or Christmas activities. They had advertise a Santa was at the waterpark when it was closed on Facebook, but why didn’t he come during
I have gone the cape codder many times but I will say at this point this may be my last.
Jennifer
Jennifer, 1 nætur/nátta fjölskylduferð
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