Harborview Inn & Suites San Diego Harbor – San Diego

I would never stay in this place again. The halway smelled like urine and the inside of the room also smelled like urine.

Very unsatisfied. This is an unsafe place to stay due to the fire exit on our 3rd floor having a dilapidated rusty stair case with a tattered paper sign taped to the glass in the door stating "emergency exit only stairs broken" and the door was propped open with an orange street cone. The hotel had a strange sickening odor and other guests also commented that they were uncomfortable with the smells, uncleanliness and appearance. The managers quarters were unsightly and the door was propped open for the public to see. The mattresses were urine-stained near the sides and bottoms. There were broken fixtures as well as air conditioners which had warped cases. We had to change rooms because the A/C in the 1st room blew hot air only. A barefoot man came to look at the broken A/C, they did upgrade us to a room across the hall with 2 beds. We slept with the window open because the A/C had fluctuation temperatures. I took pictures to prove all of my claims. Pictures on Hotels.com were NOT truthful of this place or they were massively photo-shopped. We've spoken with other guests and they were just as shocked as we were when we arrived and saw what the condition of the hotel. Free continental breakfast was mentioned, there was none. At 6:00 a.m. went down for coffee and the lady was outside on the street, she said they did not open till 7:00, there was an instant coffee machine in the lobby but she did not unlock the door and she very rudely said "You should go to 7-Eleven".

Desk clerk was helpful. Offered to map out clear directions to places I needed to go. Even had printed map that was easy to follow. Parking is tight, and limited but free. Ice machine works. Bonus! Elevator is small, but fast. Rooms clean, just tight, but plenty of bed space.

The owner is a real piece of work. First he told me that the price was $20 more than what I had already paid through the website. When I told him that it should already be paid for he lied to me and told me that the booking was for the next day. When I print it out and showed him the confirmation page he told me he had just rented out the last available room. He seemed judgmental and rented out the room that I had booked and paid for to a group of white boys right in front of my face

The owners and workers were very friendly and very helpful. It was a very pleasant stay. I had easy access to Little Italy, which was a block away. I also had a short 5 minutes car trip to Balboa Park and the zoo. It was a great location. Enjoyed my stay.