2/10 Slæmt
13. febrúar 2025
Awful smell, dated decor - avoid
Room hasnt been refurbed in what looks like 30 years. Very bad smell in room - smelt like a mix of cigarette smoke and Fabreze. Asked to change rooms. Guy on reception did not understand English and I dont speak Italian. Apparently hotel was full so he started to drop perfume oil on the room carpet to try to mask the smell. I asked him to stop as that was very strongly scented too and I didnt want a wet carpet on top of the bad smell. He opened the window and left. I had to stay up for 2 hours (from midnight) with the window open to try to get rid of enough of the smell to be able to sleep. Room overlooked very busy road with lots of traffic noise from around 5am. I travel a lot and this was one of the worst hotel experiences Ive ever had. Duty staff was totally incapable of resolving issue. Way overpriced for a very, very basic hotel with issues. Avoid at all costs.
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