Hotel City Garden Amsterdam

Pros: - Was offered luggage storage upon arrival which was before my check-in time. - Good location — very close to a tram station, Vondelpark, and food places. Cons: - Not much hospitality energy from any of the staff I communicated with, neutral tones and facial expressions. - The lift bounces up and down it felt like it was held with bungee cords just waiting to snap! - The stairs aren't the best either, one set of stairs is slanted towards the middle and it felt like the building was slightly sideways. The door from the hallway rooms to the staircase isn't the most carefully placed, my finger got caught just trying to open it with the knob cause it was too close to the frame edge. - The bathroom door handle was loose and wouldn't close easily, felt like it would have broken so easily! - The hand soap wasn't in the dispenser, just sitting on the bathroom shelf. - All of the towels in the room had some type of stain markings on them. - We had a double bed and by the morning, there was such a big gap between the two beds it was dipping down. Awful bed, not comfortable at all! Had so much back and neck pain the morning of waking up. - WIFI DID NOT WORK! Overall: If you're staying solo for just one night with a single bed, you'll probably fine. Anything other than that (couples or families looking for comfort) find somewhere else. Not gonna stay in this hotel again. I'm glad we only stayed for one evening.

Very nice room, quiet and comfortable. Very nice environment with the view on the green of the garden. Very good breakfast. Conveniently located the see the Rembrandts and the Van Goghs, the museums being almost next door. The Concert Gebouw is also next door.

The stay was great but the picture of the room was different and much smaller.

Enjoyed hotel, great location next to Vondelpark. Nice room, bed ok for comfort. Nice staff.

Every thing was great , the location is perfect, we enjoyed our stay here