I can not fault this hotel at all. I read reviews before going and it was mixed but now being there for 10 days I can truly say they were probably due to the personal characteristics not this hotel because from the staff to the facilities to the area it was outstanding. The staff were so helpful I was travelling with my family , me, husband , baby and child plus grandparent and all our needs were met. My daughter was treated very kindly and she became very fond of the staff (she was quiet upset when we left) the are is wonderful if you have children because so many thing are a walking distance. The metro is a 10min walk from the hotel that is roughly £2 per person for whole day travel and you can travel to all the importance places and beaches not needing a cab at all. The Islamic muslim, national muslim, shops restaurants are all max 10-20min walk from hotel. I could call reception at hotel for anything and it wasn’t a bother. The breakfast was great options and even things that were out in morning when asked was made for us , ranjeet made sure my daughter had something to eat in the morning and would give her options and have it made for her . Definitely enjoyed our stay only negative would be the evening meals wish there was more variety .