Cleveland House

At check-out, the owner recommended we contact the property directly to discuss what we might be getting. The rooms in these 18th century buildings known as the Inns of Newport vary significantly. We reserved 2 rooms at 27 Clark Street (Cleveland House) but were moved next door to #31 (Farragut House). Although the overall conditions were acceptable, we were surprised at the difference between the actual and pictured conditions, decor, furnishings, etc. Staff was attentive, breakfast was excellent and location convenient.

Richard was kind and helpful

generally good. Breckfast good but so slow and not space enough or well organized.

My new favorite place to stay in Newport

I booked a hotel room at the Cleveland House via hotels.com. The website clearly states Pet Friendly. It mentions to call ahead of arrival, so I did. Upon arrival, I was told to leave the hotel with the dog because people have allergies, so I did. Next, immediate payment was required before we even saw the room or the conditions we'd be forced to deal with, (probably an intentional decision on the hotel's behalf, as we would never have paid if we had known what lie before us). We paid for a two night stay at the Cleveland house. Instead, we were told that because we had a dog they had to "figure something out". We certainly did not stay at the Cleveland house, as booked. Rather, after a phone call, the front desk told us that we were "in luck" because another couple with a dog refused to stay in a hotel room just down the block. Now it was available for us! We were not in luck. We were then forced to stay in someone else's cancelled room down the block. We were led to a building about two doors down the street to an extremely undersized, unsafe and frankly, disgusting hotel room. Just to give a few examples; the outlets were loose, there was plywood instead of a ceiling above the shower, there was an overwhelming odor of urine and phlegm smeared just above the door handle, (there's plenty more). We were only half refunded by the hotel. Hotels.com offered a coupon for our troubles, each institution blamed the other and claimed they had no ability to refund us. Disgusting.

Great location! Close enough to busy Thames St, but far away enough for peace and quiet. Rick was a wonderful host, gave us great suggestions for dinner upon arrival, and checked in frequently to make sure everything was ok during our stay. Would definitely come back.

Very nice b and b with delicious breakfast! Stayed in the Doris Duke room and its nicely appointed with a nice bathroom. Easy communication with the staff. Thoughtful arrangements of the guests. Looking forward to our next stay

Great location!! Friendly, very accommodating staff.

Stayed here new years eve with my boyfriend. The room was small and cozy, the bathroom was clean and bright. I travel frequently for work but have never stayed in a small New England style inn such as this one, but we were very happy with our stay! It's a great choice if you are in town for a weekend. Location was absolutely perfect, just a minute walk off of Thames Street. We will definitely be staying again! Staff was very friendly and accommodating.

A date night get away with my husband - no kids!