4/10 Sæmilegt
17. febrúar 2025
Will not be back NoBo gets my business.
Check in no person at front desk. Had to call the exchange person twice to get in the room. No email sent with door code.
Tv couldn’t be fixed so no tv for 3 nights.
Fitted sheets didn’t fit bed kept coming off and unk crusty substance on sheet.
Shower head sprayed in five different directions.
Holes in the walls and peeling drywall
Sconce over bed loose and falling out of the fixture.
The room reflected no maintenance or care by owner.
You have to call the exchange operator who is mostly over seas so there’s language barriers delays and echos when you needed something. Then wait for the exchange to call back.
Did meet the nice maintenance lady/ clerk who had limited resources at her disposal and was obviously too overwhelmed to handle requests.
We stayed at birch glen two years ago and had a pleasant visit. Something is definitely going on now it’s terrible.
Andy
Andy, 3 nætur/nátta ferð með vinum
Sannreynd umsögn gests af Hotels.com