The hotel room was very clean (the linens were so fresh). The bed was hard, but served its purpose! It was a small room, but perfect for my family. Check-in is up one level; so not the norm, but not difficult. The man at the evening check in was nice, the two guys at checkout not so much. Also, I understand the difference between euros/dollars, but they told me one price at checkout and there ended up being a $55.00 euro difference, around $20.00 US dollars discrepancy. Overall, it was very quiet and we felt safe, it was convenient to all of the authentic food spots; gelato, pastries, and great food court not even a block away behind the market (fantastic pizza and so inexpensive). I would stay again.