6/10 Gott
28. júní 2022
Clarion June 2022
We had stayed at this hotel 3 years ago and it was excellent so we booked again. Hotel is in need of some updating. Carpets in hallway are very worn. In our room, we couldn't get the faucet to turn on in the bathtub . We called front desk 1st night and they sent security up as no repair person
was onsite. The man was able to get the faucet handle to move, but it leaked continually. The next morning we stopped by front desk to get more hand towels and wash clothes and also advised about faucet leaking. No one came to fix during our 4 day stay. When we checked out, my husband explained all this. The woman had worked there 30 years and felt that was unacceptable and refunded us one night of our stay.
Deborah, 4 nætur/nátta fjölskylduferð
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