Hotel Costa Rica

It was in very, very, poor condition. The room was barely considered "inside" the building. We decided to leave and go somewhere else. The manager said we could get a refund, but then he went back on his word and didn't let us when we did things through Hotels.com.

It was great. Hospitality was top notch, neighborhood great, and we had a cute room. My only hesitation with more than one night was that the bathroom wasn’t completely closed off.

Room décor was tired and glass broken in wardrobe door. Breakfast buffet meats left uncovered.

We loved it here, the location was perfect with restaurant, shops, bars, markets and the metro all being within a 15 minute walk. The hotel itself is very interesting in that you need to be a little mindful of the type of room you book. Some rooms (without en-suite) were very pokey, ours was great with a huge bathroom, comfortable bed, spacious clean and light. If you have an upstairs room, there are plenty of stairs to contend with but on arrival staff help with luggage. The hotel has lots of nooks and crannies to hang out in and use the Internet, Internet in our upstairs room was very slow, but this was solved by heading downstairs and curling up in a chair with a drink or coffee from the bar. The staff were friendly, helpful and spoke excellent English. Breakfast is not included, but you can order coffee and croissant to get you on the way, or go to one of the nearby cafes, if you’re an early riser, eat at the hotel as most cafes don’t open till 10 or 11am. We wouldn’t hesitate to stay here again.

The staff was very nice. The rooms were clean but had to change twice because something wasn't working (toilet, then internet, then air conditioner). I finally ended up in a room on the third floor across from the shared bathroom. This was not great because people were going in at all hours to use the bathroom, and also a place where people stood outside my window to chat at all hours of the night and the walls were thin. The disadvantage of the third floor is you need to go down and up three flights of stairs (I don't mind the exercise) to ask a question with the front desk (i.e., need an iron). Good location. Nice foyer.