B-aparthotel Grand Place

Looking tired on the decor, but comfortable, stayed two nights. Not used to not having a receptionist although not needed one. Checking in ok, even better checking out, drop key card into safe and away.

The location is great. Close to grand place and many many restaurants. No one at hotel on weekends and we came in and key that was left for us did not work. Ended up having to call a fee numbers before we got anyone. Finally got master key for floor and then on Monday got new key. Burner in kitchen did not work, no coffee pot, dishwasher did not work and flooded bathroom everytime we showered.

It was a pleasant stay, had a really good tine visiting Brussels. Location was great, rooms were clean and comfortable, living room had really nice view! the only thing was the check in process was quite confusing; the code they sent out to me didn't work. It happened to have someone work for this place came by drop the key otherwise we wouldn't be able get in at all. Also even we came 1 hour after the check-in time, our apartment was still not ready but we were able to put our luggages inside the room so it wasn't a problem. Regardless these issues it was still a nice stay tho.

The apartment was easy to locate, convenient for sightseeing, and it’s a short distance to the train station. Picking up and dropping off the key was set up by lock boxes. We were given just one key which is difficult for us ( two couples) to try to do separate things. The apartment is clean, mostly well provided for, only wished the comforter is a little bigger.

The location is good But the custom service is not well, as their office doesn’t reply message