I called one day prior to my stay to ensure the pool would be open upon our arrival BEFORE I FINALIZED MY BOOKING. I was told the pool was open until midnight so we will be OK. I booked only 1 day ahead of our trip. We paid $45 more dollars to stay @ this hotel w/ a pool for the kids than surrounding hotels(only reason we chose it) They started tearing up the pool floor (just that morning & they were given "NO NOTICE" according to the desk attendant after we walked to the pool in our swimwear. We weren't even told at check-in!) SOMEONE HIRED PEOPLE TO DO THE WORK-blaming contractors is BAD MANAGEMENT.Breakfast-worker came 2x to stir the gravy while the coffee, juice, and milk were empty. Toaster too small to fit the size of the bread offered. No fresh fruit to be seen. Typical frozen omelets, biscuits and gravy, and cereal were available.
Overall, rooms and hallways had average cleanliness. They were obviously changing out alarm systems of some sort and there were holes in the wall everywhere. Toilet in our room (226) ran constantly. Mystery burn marks and stains on the bedroom carpet and trash in the windowsill. Wasn't worth the mid-grade price they were charging and attendant didn't offer any recompense for our obvious frustration. We were taking a repeat trip from the previous year and will not stay here again. For $45 less per night we had an excellent breakfast, pool& hot tub at the Quality Inn in nearby Fort Dodge. Every hotel has issues, but we felt ROBBED!