Overall, I am very happy I picked this hotel, as it was a great location for walking to many sights. Very near a delicious, affordable, and healthy restaurant.
I was excited about the hot tub and saunas, but it was a very small area and always in use when I visited with loud voices echoing in the space. Not relaxing as I had hoped.
My room was comfortable and nicely designed. Unfortunately, the window was at exactly the same height as the steep street next to the hotel so that people walking by felt very close indeed. It was room 321. I do not think other rooms on this floor would have the same challenge due to the steep street.
The breakfast was tasty and plentiful with a decent variety of options.
The staff was generally friendly and helpful, but I had an unfortunate hiccup with my request that the hotel arrange my transport from the airport. I decided to pay a premium price for a driver to be waiting for me on arrival and take me straight to the hotel. Unfortunately, the instructions were not clear, and I understood that I was to pay the driver in cash upon arrival. Instead, I was meant to pay the hotel. And, yes, the driver denied that I paid him. Sigh. Instead of believing me, their guest, the hotel kept telling me that the driver denied being paid and That they were going to charge me again for the transport. Thankfully with enough push back, they did not.
I found it to be a lovely hotel. Sadly, the issue about the transport tainted my experience.