Pillows City Hotel Brussels Centre

Excellent hotel, excellent service. We stayed on a Saturday night and it was very noisy outside. I guess it is just where the hotel is situated in the city.

Carpets are rotten and old and one room had a disgusting rust running down the toilet. AN OVERPRICED NIGHTMARE. Customer service is a foreign concept for the hotel, as well. The manager tried to justify having a rusty toilet in a 4-star hotel as normal, and offered zero concessions for having put a guest through such a nightmare. Walls are generously scratched and the hotel has a dirty feel despite presenting itself as a "luxury" brand. It's a four-star sham that needs to drop several stars down. It's a shabby MOTEL.

Comfortable and quiet room. A good bed, I slept well. Very nice breakfasts. A great location near the Brussels central metro station and train station. This may be new "go to" hotel for Brussels!

This was a nice hotel and the staff was very friendly, it was slightly hidden and out-of-the-way but quiet.

The Sandton is a great location for travel to Brussels, close to the train station and the primary downtown area, with many bars, shops, and restaurants. Room was very modern, wonderful bed, great breakfast.