6/10 Gott
30. júní 2025
Gone downhill
Just not the same as it used to be. Each time we go back it just seems more and more run down which is such a bummer because it’s in such a great location. Pool was very murky. Mentioned it to someone and then they said it should start clearing up because he just cleaned the filter. We have a pool and it doesn’t quite work that way. That pool needed to be shocked big time. Woke up and the pool was still disgusting but we were leaving so we stopped caring. One of our tv’s was stuck on a channel (I think we were missing a remote). I had to go over to the sister hotel because nobody ever answers the phone and tell them about the tv. The gentleman at the front desk said that maintenance was gone for the day and I should have said something sooner. Ok. So I said no biggie, and he said I’ll have someone come by first thing in the morning. Nobody ever came. Not that big of a deal but kind of annoying. There were two roaches when we woke up in the morning the first night so that was a treat. So yeah, we’ve been coming here for years. We’ve stayed at both the sister hotels and it’s safe to say that the Del Marcos and the three50 hotel are the forgotten children. They definitely care more about La Serena. No more loyalty discount, no more happy hour. Each time we go back thee is less and less presence of any staff which isn’t the worst but not always ideal.
Jennifer
Jennifer, 3 nætur/nátta ferð
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