Hotel Gotham truly exceeded all our expectations. From the moment we arrived, the unique character of the hotel was evident. The decor is perfectly suited to the building’s heritage and creates an atmosphere that is both stylish and welcoming. Every corner of the hotel is spotless, showcasing the meticulous attention to detail.
The food was exceptional, from breakfast to our main meals. Each dish was thoughtfully prepared, beautifully presented, and tasted as wonderful as it looked. The kitchen team clearly takes pride in offering a top-notch dining experience.
One aspect that truly made our stay memorable was the staff, especially Ruby, who demonstrated professionalism and grace under difficult circumstances. We witnessed Ruby handling a male guest who was visibly under the influence and behaving in a shockingly inappropriate, sexually derogatory manner. Despite the uncomfortable situation, Ruby remained calm, composed, and respectful. Her ability to handle this guest with such dignity and professionalism was a testament to her character and to the high standards of Hotel Gotham’s team.
Overall, our stay at Hotel Gotham was unforgettable. I would highly recommend it to anyone looking for a refined, welcoming, and truly distinctive hotel experience in Manchester. A huge thank you to Ruby and the entire Hotel Gotham team for making our stay exceptional – I can’t wait to return!