8/10 Mjög gott
10. febrúar 2025
Over all it was a great hotel & location, it was clean, comfortable beds & pillows, good breakfast buffet. We would stay again.
We did have 2 complaints:
1- The front desk told me at Check in parking would be comped at Check out & they have us a map to the garage that even said on it that the front desk would give you voucher at Check out, at Check out they said that wasn't the case & we had to pay $75 for parking. This could've been an employee training issue but they should have comped it anyway since they supplied false information we could have gone to a cheaper garage.
2 - One of the elevators wasn't working properly it would stop mid floor during travel, jerk a bunch & then get stuck for minutes not at a floor & the doors wouldn't open. After the 2nd time we started using a different elevator. We told the front desk about this happening to us twice to 2 different employees (they acted as if they knew the jerking was a common issue) It should have been shut down & serviced, as this is a huge safety concern. No signage was ever posted.
alyssa
alyssa, 3 nætur/nátta ferð með vinum
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